Campo Dublin Core | Valor | Língua |
dc.contributor.advisor | Canedo, Edna Dias | - |
dc.contributor.author | Moraes, João Antonio Desidério de | - |
dc.identifier.citation | MORAES, João Antonio Desidério de. Towards enabling inclusive conversations: bridging accessibility gaps for the visually impaired in a chatbot web chat. 2023. 12 fl., il. Trabalho de Conclusão de Curso (Bacharelado em Ciência da Computação) — Universidade de Brasília, Brasília, 2023. | pt_BR |
dc.description | Trabalho de Conclusão de Curso (graduação) — Universidade de Brasília, Instituto de Ciências Exatas, Departamento de Ciência da Computação, 2023. | pt_BR |
dc.rights | Acesso Aberto | pt_BR |
dc.subject.keyword | Chatbots | pt_BR |
dc.title | Towards enabling inclusive conversations : bridging accessibility gaps for the visually impaired in a chatbot web chat | pt_BR |
dc.type | Trabalho de Conclusão de Curso - Graduação - Bacharelado | pt_BR |
dc.date.accessioned | 2024-07-04T17:56:05Z | - |
dc.date.available | 2024-07-04T17:56:05Z | - |
dc.date.submitted | 2023-12-11 | - |
dc.identifier.uri | https://bdm.unb.br/handle/10483/39165 | - |
dc.language.iso | Inglês | pt_BR |
dc.rights.license | A concessão da licença deste item refere-se ao termo de autorização impresso assinado pelo autor que autoriza a Biblioteca Digital da Produção Intelectual Discente da Universidade de Brasília (BDM) a disponibilizar o trabalho de conclusão de curso por meio do sítio bdm.unb.br, com as seguintes condições: disponível sob Licença Creative Commons 4.0 International, que permite copiar, distribuir e transmitir o trabalho, desde que seja citado o autor e licenciante. Não permite o uso para fins comerciais nem a adaptação desta. | pt_BR |
dc.contributor.advisorco | Silva, Geovana Ramos Sousa | - |
dc.description.abstract1 | Context:Web chats, pervasive in both corporate and social settings,
underscore the critical need for inclusivity in web-based communication
platforms. Visually impaired individuals face obstacles in
engaging in digital conversations, limiting their participation in
the digital sphere. Problem: Developing web chats that are fully
compatible with screen readers poses a particular challenge owing
to the dynamic nature of their element appearance. This paper
focuses on addressing specific screen-reader compatibility issues
within an open-source web chat designed for chatbot interactions.
Solution: The proposed solution involves adapting the open-source
web chat for screen reader compatibility. Code modifications aim
to improve user experience, emphasizing inclusivity for individuals
with visual impairments. Theory of IS: This research aligns
with Design Theory and Equity Theory, incorporating accessibility
considerations to ensure equity in using the web chat application.
Method: The research utilizes a combination of Proof of Concept
and Experimentation. It begins with examining the existing web
chat, followed by code modifications - including integrating semantic
HTML tags, ARIA landmarks, and other accessibility-focused
techniques - with validation steps comprising execution and analysis
of two use case scenarios. Summarization of Results: The
study validates the adapted web chat, comparing its usability before
and after accessibility-focused code modifications. Screen reader
transcriptions reveal significant improvements in user experience,
including enhanced navigation and overall announcement of chat
updates. Impact on the IS field: This research contributes to Information
Systems by addressing web chat accessibility gaps. The
adapted open-source web chat exemplifies inclusive design, highlighting
the impact of minor code modifications on usability for
users with visual impairments. | pt_BR |
Aparece na Coleção: | Ciência da Computação
|